Returns and complaints
Draft — legal review pending. This page is a structural placeholder, not final legal text.
Local retail returns
Return conditions for retail orders within Sri Lanka will be defined here.
Perishable goods
Special rules for food and perishable products will be defined here.
International complaints
How quality complaints on wholesale shipments are handled (evidence, deadlines, remedies) will be defined here.
Refunds
How and when refunds are issued will be defined here.
How to report an issue
The complaint channel and required information will be described here.